Refund and Returns Policy

At Ms enterprises (Msemine.in), customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help
 1. Returns
  *Eligibility:* You have 3 days to return an item from the date you received it.
  *Condition:* To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the  original packaging.
   *Receipt:* Your item needs to have the receipt or proof of purchase.

2. Refunds
   *Processing:* Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately  notify you of the status of your refund after inspecting the item.
   *Approval:* If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Mostly it will be 7- 15 working days.

3. Shipping
    *Responsibility:* You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
    *Faulty Items:* If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to an error on  our part (e.g., you received an incorrect or defective item).

4. Exchanges
If you need to exchange an item for the same item, please send us an email at  msenterprisestelanganahyd@gmail.com